Aisling Shen – Thailand holiday
I stumbled upon Expat Holiday Thailand while searching for a travel agency to bring my family to Thailand for vacation, and I was very happy that I did. Lenny works very hard, often at odd hours, to respond inquiries. He really tries his best to make the trip as perfect as possible. He listens carefully, gives honest suggestions, lays out the pros and cons clearly, and tailors the tour to the customers’ satisfaction. He doesn’t copy and paste a standard itinerary to you, instead, he listens, cares, researches thoroughly and genuinely wants to prepare the best trip for you. While on the tour, his team responds to email and text very fast, and solve any rising problem quickly. He doesn’t feel like a travel agency but more like a friend. Next time when I go to Thailand, I’ll definitely use them again.